1. About RocFarm Eggs
 

RocFarm Eggs ("RocFarm Eggs," "RocFarm," "we," "us," or "our") operates an agricultural and food-supply business providing eggs and related products to consumers, restaurants, bakeries, hotels, caterers, retailers, and other customers.

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Business Name: RocFarm Eggs 
Legal Business Name: RocFarm Eggs LLC
Business Address: 4349 Snow Creek Rd, Clay City, KY 40312
Email: sales@rocfarmeggs.com
Phone: +1 (606) 318-4251
Website: www.rcofarmeggs.com

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The business name displayed on this website should correspond with the business information provided to our payment processor.

2. Products and Product Descriptions
 

We make reasonable efforts to ensure that product names, descriptions, photographs, quantities, prices, availability, and other information displayed on our website are accurate.

Because agricultural products are naturally produced goods, minor variations in appearance, size, packaging, or availability may occur.

Customers should review the product description, quantity, price, delivery information, and applicable policies before completing an order.

3. Pricing
 

All prices are displayed in the currency indicated at checkout or on the applicable product page.

Any applicable delivery, shipping, handling, tax, or other charges will be disclosed before the customer completes payment.

We reserve the right to correct obvious pricing, typographical, inventory, or product-description errors.

4. Orders

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An order is considered submitted when the customer completes checkout.

An order confirmation does not necessarily guarantee fulfillment if the order cannot reasonably be fulfilled because of inventory limitations, payment problems, fraud-prevention concerns, delivery restrictions, technical errors, or circumstances outside our reasonable control.

If we cannot fulfill a paid order, we will contact the customer and provide an appropriate resolution, which may include rescheduling, replacement, or a refund where applicable.

5. Payment
 

Payments are processed through the payment provider presented during checkout.

Customers authorize RocFarm Eggs and its payment processor to process the amount displayed at checkout for the products or services purchased.
 

Customers must provide accurate billing and contact information.

A transaction may be declined, delayed, reviewed, or canceled by the payment processor for reasons outside RocFarm Eggs' control.
 
6. Customer Responsibility
 

Customers are responsible for providing accurate:
 

• Name
• Email address
• Telephone number
• Billing information
• Delivery address
• Order information
 

Customers are also responsible for ensuring that someone is available to receive an order when required.
 
7. Delivery
 

Delivery and fulfillment are governed by our Shipping & Delivery Policy.

Estimated delivery dates are estimates unless expressly identified as guaranteed.

Delays may occur because of weather, transportation problems, supplier or agricultural conditions, payment-processing delays, incorrect customer information, force majeure events, or other circumstances outside our reasonable control.
 
8. Subscriptions and Recurring Orders
 

Certain RocFarm Eggs products may be offered as recurring subscriptions or scheduled recurring orders.

Before subscribing, customers will be shown the applicable:
 

• Product or service
• Quantity
• Price
• Billing frequency
• Delivery frequency
• Applicable delivery charges
• Cancellation information
 

By subscribing, the customer authorizes recurring charges according to the subscription terms presented at checkout.

Customers may cancel according to our Subscription & Cancellation Policy.
 
9. Customer Communications
 

• Customers may receive communications relating to:

• Order confirmations
• Payment confirmations
• Delivery updates
• Subscription notices
• Cancellations
• Refunds
• Customer-service requests
• Other communications necessary to fulfill an order
 

Marketing communications will be handled in accordance with applicable law and our Privacy Policy.11. Customer Disputes

If a customer believes a transaction is incorrect, unauthorized, undelivered, damaged, or otherwise problematic, we encourage the customer to contact us promptly.
 

We will review the matter and attempt to resolve legitimate concerns fairly and promptly.

Nothing in these Terms prevents a customer from exercising rights available under applicable law or applicable payment-network rules.
 
10. Chargebacks
 

Customers may have rights to dispute transactions through their financial institution or payment provider.

However, when an issue concerns delivery, product quality, billing, cancellation, or another customer-service matter, customers are encouraged to contact RocFarm Eggs first so that we can investigate and attempt to resolve the matter.

RocFarm Eggs maintains records of orders, communications, fulfillment, delivery, refunds, and other relevant information for customer-service and transaction-dispute purposes.
 
11. Website Use
 

• Customers may use this website only for lawful purposes.

• Customers may not:

• Attempt to interfere with website operations
• Submit fraudulent information
• Use the website to conduct unauthorized transactions
• Attempt to access another customer's account
• Introduce malicious software
• Abuse website functionality
• Misrepresent their identity or payment information

12. Refunds and Cancellations

Refunds, returns, replacements, and cancellations are governed by our Refund & Return Policy and Cancellation Policy.

Customers should contact RocFarm Eggs as soon as possible when an issue occurs so that we have an opportunity to investigate and resolve it.

13. Intellectual Property

Unless otherwise stated, website content including text, graphics, logos, photographs, product descriptions, branding, designs, and other materials belongs to RocFarm Eggs or its respective licensors.

Content may not be reproduced, distributed, modified, or commercially exploited without authorization.
 
14. Third-Party Services
 

Our website may use third-party services including payment processors, shipping providers, analytics providers, communication services, hosting providers, and other technology providers.

Those services may have their own terms and privacy policies.
 
15. Errors and Availability
 

We attempt to keep the website accurate and available but do not guarantee that the website will always be uninterrupted, error-free, or free from technical problems.
 
16. Changes to These Terms
 

We may update these Terms from time to time.

The updated version will be posted on this website with a revised effective date.
 
17. Governing Law
 

These Terms shall be interpreted according to applicable law in the jurisdiction governing RocFarm Eggs and the transaction, subject to any mandatory consumer protections that apply to the customer.
 
18. Contact
 

Questions concerning these Terms should be directed to:
 

RocFarm Eggs
4349 Snow Creek Rd, Clay City, KY 40312
sales@rocfarmeggs.com
[PHONE NUMBER]