Privacy Policy
Effective Date: 09/23/26
Last Updated: 09/23/26
RocFarm Eggs respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, create an account, place an order, subscribe to a recurring service, or communicate with us.
Information We Collect
Depending on how you interact with our website, we may collect:
Contact information
• Name
• Email address
• Telephone number
• Mailing or delivery address
Order information
• Products purchased
• Quantities
• Order history
• Delivery information
• Subscription information
• Customer-service communications
Payment information
Payments may be processed by third-party payment processors.
We generally do not need to store your complete credit-card number ourselves. Payment information may be collected and processed directly by the applicable payment processor according to its own privacy and security practices.
Technical information
Our website and service providers may collect information such as:
• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Website interactions
• Approximate geographic information
• Cookies and similar technologies
How We Use Information
We may use information to:
• Process orders
• Process payments
• Fulfill deliveries
• Manage subscriptions
• Communicate with customers
• Respond to customer-service requests
• Process refunds
• Investigate disputes
• Prevent fraud and unauthorized transactions
• Maintain business records
• Improve our website and services
• Send permitted marketing communications
• Comply with legal obligations
Payment Processors
When you make a payment, information may be transmitted to third-party payment processors.
These providers may process payment information according to their own privacy policies, terms, security requirements, and applicable laws.
Service Providers
We may share necessary information with service providers that help us operate our business, including:
• Website and hosting providers
• Payment processors
• Delivery and shipping providers
• Email providers
• Customer-support providers
• Analytics providers
• Technology providers
We only provide information reasonably necessary for the applicable service.
Legal Requirements
We may disclose information when reasonably necessary to:
• Comply with applicable law
• Respond to lawful requests
• Protect our rights
• Investigate fraud
• Prevent abuse
• Resolve payment disputes
• Protect customers or the public
• Enforce our agreements
Cookies
Our website may use cookies and similar technologies to operate the website, remember preferences, analyze website activity, improve functionality, and support marketing where applicable.
You may be able to control cookies through your browser or applicable website settings.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect customer information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain information for as long as reasonably necessary to:
• Provide services
• Maintain business and transaction records
• Resolve disputes
• Prevent fraud
• Meet accounting requirements
• Comply with applicable legal obligations
Children's Privacy
Our website is intended for general consumers and is not knowingly directed toward children who are not legally able to make purchases.
We do not knowingly collect personal information from children in violation of applicable law.
Your Privacy Rights
Depending on where you live, you may have certain rights concerning your personal information, including rights to access, correct, delete, restrict, or otherwise control certain uses of your information.
Requests may be submitted to:
sales@rocfarmeggs.com
We may need to verify your identity before completing certain requests.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
The updated version will be posted on our website with a revised effective date.
Contact
Privacy questions may be directed to:
RocFarm Eggs
4349 Snow Creek Rd, Clay City, KY 40312
sales@rcofarmeggs.com
+1 (606) 318-4251